Business Payment Support Service

If you're worried about being able to meet tax, National Insurance, VAT or other payments owed to HM Revenue & Customs (HMRC), or you anticipate that payments coming due will cause you problems, you can call our Business Payment Support Line below seven days a week.

Our staff will review your circumstances and discuss temporary options tailored to your business needs, such as arranging for you to make payments over a longer period. We will not charge additional late payment surcharges on payments included in the arrangement, although interest will continue to be payable on those taxes where it applies.

If you have payments due now or in the near future, the sooner you get in touch, the sooner we'll be able to see how we can help. If your payment isn't due yet, you can ring the Support Line nearer the time once you are clear about whether you will be able to pay us or not. But remember that you need to get in touch with us in advance. Don't wait until your payment is overdue.

In most cases we should be able to give you a decision in about ten minutes. For larger payment debts and those that are more complicated we may need to have a longer, more detailed discussion with you and may need to call you back before finalising payment arrangements.

To help us deal with your call as efficiently as possible, please have the following information to hand:

• your tax reference number
• details of the tax that you are or will have trouble paying
• basic details of your businesses income and outgoings

Our advisers will only ask for the information we need to make a decision.

Tel 0845 302 1435
Open Monday - Friday 8.00 am to 8.00 pm, Saturday and Sunday 8.00 am - 4.00 pm.